With very little information to go on, it looks like WordPressdotcom has taken the final leap to enter the full, managed WP hosting arena by offering its Business plan users access to a wider range of plugins and custom themes through the Calypso dashboard. This includes access to WooCommerce and forums like bbPress and BuddyPress.
Other than new-to-me WPcom staff commenting in a community forum thread and an updated support document on the differences between WordPressdotcom and WP.org, there’s no official announcement yet to verify this change in the Business plan.
Update as of half an hour after publishing this post: a more-familiar Staff member answered in the community forum thread and confirmed that this change is official. Users who already have the Business plan upgrade can get more help and information via live chat.
Updated: 30 July 2015: See update at the end of this post.
The past couple of weeks have seen a startling rise in the number of WordPress.com users posting in the Community Forums wondering how they can purchase a single upgrade to enhance their free WordPress.com website, most particularly the Domain Name and Domain Mapping upgrades. As most of the current forum volunteers have been around for some time, we were confused why these same users weren’t able to access these individual upgrades from their website’s Dashboard>Store>Store as we could.
Today, the picture became much clearer when a new WPcom user posted in the forums that when she clicked on the link to the Store in her site’s Dashboard, she ended up on a special page in the New Dash that only offered her either the Premium Bundle or the Business Bundle. Individual upgrades were not available to her.
Continue reading “One Size Upgrade Fits All? Get Outta Here!”
Once you start your WordPress.com site, it won’t be too long before you seek some extra help in understanding what makes it tick. While every new member of the WordPress.com community receives a “Welcome” letter with a link to the WordPress.com beginner’s tutorial, Learn WordPress.com, many answers can be found on the excellent WordPress.com Support Site, which all community members should get acquainted with.
There will come a time, however, when you may want or need to contact WordPress.com Support directly through the “Contact Support” form in order to solve a problem. After walking you through the most common problems encountered, followed by searching for a possible solution, the Contact form opens allowing you to post your question in more detail. What many people don’t realize is that Support requests posted on the “Contact Support” form may be directed to the Community forums for assistance.
Continue reading “Looking for HELP!”
More companies are making their way to WordPress.com to build their web presence either as a blog or as a full website (as long as e-commerce is not the primary function of the site). And what’s not to like? On signing up and agreeing to the Terms of Service, a company gets a free or low-cost website with all updates and security handled by Automattic, excellent SEO built right into the platform, an excellent up-time record and, if a company chooses to buy the Domain Name Upgrade, there’s also easy branding or integration with the company’s existing website. If you are comfortable with not having total control over your website, mostly in the areas of plug-ins and use of special code, WordPress.com is an excellent choice for business.
Continue reading “Doing Business on WordPress.com”